Good day to everyone,
I am having problems to re-register my ECSync. I have Vista and for some reason when I try to open the program, it tells me that my trial period has expired and it does not allow me to copy or write my license key. What can I do? Please help, this program has been of great help in the past and I need it now.
Regards and many thanks for your support.
Hi Fillanes,
Please have a look at the following:
- Sometimes email programs insert some <WBR> tags into the key. If this is the case, you must remove them with an editor and copy the key without them. In a future verison if ECSync! it'll do this automatically.
- Did you copy the key including the curly brackets? ECSync! needs them to recognize the beginning and the end of the key. It doesn't hurt if you copy the whole email. ECSync! will detect the correct part.
HTH
Thomas
BTW, what is the exact message that ECSync! displays?